OneEighty COVID-19 Update

OneEighty will update this article as needed regarding COVID-19. 

(New information added 3.24.2020)


At OneEighty the safety and well-being of our clients, residents and staff is are our top priority. Our primary purpose is to meet the needs of our clients during this difficult time while keeping our staff as safe as possible. As COVID-19 continues to affect our communities we wanted to share the steps we’ve taken to help keep our clients and staff safe and healthy.

Please follow the below steps when visiting our Main Office, Millersburg Location or our North End Wooster Office:

  • Upon entering any of our facilities we ask that you wash your hands or use hand sanitizer.
  • If you have an appointment at OneEighty and are sick, please call 330.264.8498 to reschedule.  Our front desk staff, as part of their daily reminder calls, will also be enforcing this policy. If you are uncomfortable coming in for your appointment, please feel free to ask that your counselor provide counseling via telephone.
  • If you don’t have an appointment but need to make one or have a question, we ask that you call first, 330.264.8498 before arriving at OneEighty.
  • We ask that you do not visit the OneEighty branches without prior communication with our front desk staff. They can be reached at 330.264.8498
  1. All in-kind donations are suspended to alleviate traffic at OneEighty Main Office, Millersburg location and any of our facilities.  We are accepting monetary donations that will allow us to meet the needs of the community. You can donate HERE
  2. The Ohio Department of Mental Health and Addiction Services is permitting us to provide one-on-one treatment services when needed via phone calls or other telemedicine devices.
  3. Group counseling sessions have been reevaluated with extra precautions and social distancing measures implemented. Again, we ask that if you are sick to not attend these meetings. If you are uncomfortable coming in for a group session, please call our front desk (330.264.8498) to inquire about counseling options via telephone.
  4. Our maintenance staff will be disinfecting common areas, doorknobs, stairwells, elevators several times throughout each day.
  5. We have recommended that all of our employees to take the following precautionary health measures: washing hands frequently, hand sanitizers will be positioned throughout the agency at all common areas (copiers, shared computers), enforcing social distancing, and choosing to meet via email or phone rather than in person.
  6. In our residential facilities and crisis shelter:
  • Each facility will be disinfected three times per day. 
  • Consultation with the Wayne County Health Department
  • Our residential clients will not be attending any outside events and no visitation is permitted.  
  • Our staff will continue to wear gloves when managing medication.

      7. Our Advocacy and Housing Services will be providing as many services by phone as possible. We are suspending all home visits at this time.


If you, a friend or a family member are in need of our service, please contact us: 330.264.8498 (OneEighty Main Office)

Our Domestic Violence and Sexual Assault Hotline will remain open 24-hours a day:  (800) 686-1122

Our 24-Hour Treatment Navigator (a trained clinician will assist you or someone you know who is encountering a substance abuse crises): 330-466-0678

Our Peer Recovery 24-Hour Hotline (a trained staff member who has "lived experience" with substance abuse): 330.464.1423

Mental Health Crisis Line: 330.264.9029


Do you need a meeting?

AA and NA meetings are available by phone or virtual meetings. Check out our resource page for more information:


OneEighty Modified Hours:

Main Office:

Monday, Tuesday, Thursday: 8am-1pm

Wednesday, Friday: 12pm- 5pm

Millersburg Location:

Monday- Friday: 8am-1pm

North End Wooster Location (Milltown Offices):

Closed Temporarily


OneEighty is in the process of moving as many services as possible to be provided though telehealth. This will be primarily though the telephone. Teleheath will provide assessments, individual counseling, group counseling, MAT (as appropriate), victim advocacy and peer support.


Please see point #6 for how OneEighty is keeping the shelter clients and staff safe and healthy

ONEEIGHTY RESIDENTIAL TREATMENT PROGRAMS (Pathway and Women's Residential Treatment Center): Are OPEN 

Residential Treatment programs are accepting new clients.

Please see point #6 for how OneEighty is keeping the residential treatment clients and staff safe and healthy